WEBSITE TERMS OF USE
Effective Date:31st May 2024
1 About our terms
1.1 These terms and conditions of use of our website (Website Terms) explain how you may use this website and any of its content (Site). These Terms apply between Salvue Ltd, a company registered in England & Wales under the company number 15536174, and having its registered office address at 128 City Road, London, England, EC1V 2NX (we, us or our) and you, the person accessing or using the Site (you or your).
1.2 You should read these Website Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Website Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
1.3 If you place bids on our Site or if you successfully win a bid for a listing, separate terms and conditions will apply as set out here in the Salvue Marketplace Terms and Conditions.
2 About us
2.1 We are Salvue Ltd, a company registered in England & Wales under the company number 15536174, and having its registered office address at 128 City Road, London, England, EC1V 2NX and trading as Salvue.
2.2 If you have any questions about the Site, please contact us using the ‘Contact Details’ as given at the bottom of this page or under contact details on the Salvue Marketplace website.
3 Using the site
3.1 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
3.2 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.3 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the bottom of this page.
3.4 You are prohibited from attempting to circumvent and from violating the security of this Site, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers, or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting our ability to monitor the Site; (f) using any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Site via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; and (i) otherwise attempting to interfere with the proper working of the Site.
3.5 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
4 Registration and password security
4.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site such as the customer portal to manage your orders with us. You must ensure that the details provided by you while registering on the site are correct and accurate.
4.2 You must immediately inform us of any changes.
4.3 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.
4.4 You are responsible for making sure that your password or verification codes generated over email and/or SMS and any other account details such as email address, name, phone, and address are kept secure and confidential.
4.5 If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your verification code, we may notify you and require you to change your password, or we may suspend or terminate your account.
4.6 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy which can be accessed on the Salvue Marketplace website.
5 Infringing content
5.1 If you believe that any content that is distributed or published by the Site is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the bottom of this page.
6 Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available on the Salvue Marketplace website, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
7 Ownership, use and intellectual property rights
7.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.
7.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit. You must not otherwise reproduce, modify, copy, distribute or use the Content for any other purpose whether commercial or not without our prior written permission.
7.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
7.4 Trademarks: Any trademarks on our Site belong either to us or are the trademarks of the respective owners. Other trademarks and trade names may also be used on the Site or in the Content. Use by you of any trademarks on the Site or in the Content is strictly prohibited unless you have our prior written permission.
8 Submitting information to the site
8.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.
8.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
9 Accuracy of information and availability of the site
9.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
9.2 We may suspend or terminate access or operation of the Site at any time as we see fit.
9.3 Any Content is provided for your general purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but have not been tailored to your specific requirements or circumstances. It does not constitute any type of professional advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.
9.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
10 Hyperlinks and third-party sites
The Site may contain hyperlinks or references to third-party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third-party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.
11 Disclaimer and Limitation of Liability
11.1 Any online facilities, tools, services or information that we make available through the Site is provided "as is" and on an "as available" basis. We give no warranty that the Site will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
11.2 While we use reasonable endeavours to ensure that the Site is secure and free of viruses, defects or any errors, we give no warranty or guarantee in that regard. You shall take responsibility for your own security. Further, we do not take any responsibility for the non-availability of our Site though we will strive to have our Site in normal working condition most of the time.
11.3 We are not liable to you for any losses arising out of events beyond our reasonable control, or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage such as loss of profits, income, revenue, anticipated savings, contracts, business, goodwill or commercial opportunities, or loss or corruption of any data or software, any special, indirect or consequential loss or damage, any special. Our cumulative liability to you shall not be more than £200 (Two Hundred Sterling Pounds).
11.4 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
12 Events beyond our control
We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
13 No third-party rights
No one other than us or you has any right to enforce any of these Terms.
14 Variation
14.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 14.
14.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
15 Contact Details:
15.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out herein:
Salvue Ltd
Address: 128 City Road, London,
England, EC1V 2NX
Email: customercare@salvue.com
Phone: +44 (0) 20 8050 0535 - our telephone lines are open from Monday to Friday: (9 am to 5 pm).
You may also contact us by filling out our online form which can be found under contact details on the Salvue Marketplace website.
16 Governing Law and Jurisdiction
16.1 The laws of England and Wales shall apply to these Terms. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
